1. Introduction

Welcome to CT ALGO Inc. ("we," "us," "our," or the "Company"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our educational platform, website, and related services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

CT ALGO Inc. is an educational platform that demonstrates trading processes for learning purposes. We are not a signal service, financial advisor, or broker. This Privacy Policy should be read in conjunction with our Terms of Service and Disclaimer.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, phone number, and Discord username when you register for our Services
• Payment Information: Billing address and payment details (note: payment processing is handled by third-party processors such as Stripe; we do not store your full credit card information)
• Communications: Information you provide when contacting us for support, participating in our Discord server, or communicating with us through any channel
• User Content: Any content you submit or share through our platform or Discord server

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers, and hardware settings
• Usage Data: Pages visited, features used, time spent on the platform, click patterns, and navigation paths
• Log Data: Server logs including access times, error logs, and referring URLs
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance your experience (see Section 7)

2.3 Information from Third Parties

• Payment Processors: Transaction confirmation and billing information from Stripe or other payment providers
• Analytics Providers: Aggregated usage and demographic data

2.4 Information We Do NOT Collect

CT ALGO Inc. does not collect, store, or have access to:

• Your brokerage account credentials
• Your trading account balances or positions
• Your actual trading activity or trade history
• Access to execute trades on your behalf

Our platform is designed for paper trading accounts only. We have no access to or visibility into any trading accounts you may connect.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Providing and Improving Our Services

• Create and manage your account
• Provide access to our educational platform and content
• Process payments and manage subscriptions
• Provide customer support and respond to inquiries
• Improve, personalize, and optimize our educational content and platform features
• Analyze usage patterns to enhance user experience

3.2 Communications

• Send service-related notifications (account updates, billing, technical issues)
• Send educational content and platform updates (with your consent where required)
• Respond to your questions and requests

3.3 Security and Compliance

• Detect, prevent, and address fraud, unauthorized access, and security issues
• Enforce our Terms of Service and other policies
• Comply with legal obligations and respond to lawful requests

3.4 How We Do NOT Use Your Information

We do NOT use your information to:

• Provide personalized trading signals or recommendations
• Execute trades on your behalf
• Access or manage your trading accounts
• Provide financial, investment, or trading advice

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Payment Processors: Stripe and other payment providers to process transactions
• Cloud Hosting: Servers and infrastructure providers
• Analytics: Services that help us understand platform usage
• Communication Tools: Email and messaging service providers

These providers are contractually obligated to protect your information and may only use it to provide services to us.

4.2 Legal Compliance and Protection

We may disclose your information if required to:

• Comply with applicable laws, regulations, or legal processes
• Respond to lawful requests from government authorities
• Protect the rights, property, or safety of CT ALGO Inc., our users, or others
• Enforce our Terms of Service or other agreements
• Investigate potential violations or fraud

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication procedures
• Access controls limiting employee access to personal data
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Fulfill the purposes described in this Privacy Policy

Retention Periods:

• Account Information: Retained while your account is active and for up to 3 years after account closure
• Payment Records: Retained for 7 years for tax and legal compliance purposes
• Usage Data: Retained for up to 2 years in identifiable form
• Support Communications: Retained for up to 3 years

After the applicable retention period, we will securely delete or anonymize your information.

7. Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide and improve our Services.

7.2 Types of Cookies We Use

• Essential Cookies: Required for the platform to function (authentication, security, preferences)
• Analytics Cookies: Help us understand how users interact with our platform
• Functionality Cookies: Remember your preferences and settings

7.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies
• Clear all cookies when you close your browser

8. Your Rights and Choices

8.1 Access and Correction

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Receive a copy of your data in a portable format

8.2 Deletion

You may request deletion of your personal information, subject to certain exceptions (such as legal compliance requirements or ongoing disputes).

8.3 Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at help@ctalgo.com

Note that you may still receive service-related communications (billing, account security, etc.).

8.4 Account Closure

You may close your account at any time by contacting us. Account closure does not automatically delete all data (see Section 6 for retention periods).

8.5 Exercising Your Rights

To exercise any of these rights, please contact us at help@ctalgo.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9. Canadian Privacy Rights (PIPEDA)

CT ALGO Inc. is a Canadian company and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the right to:

• Know what personal information we hold about you
• Access your personal information
• Challenge the accuracy and completeness of your information
• Have your information corrected if inaccurate
• Know how your information is being used
• Withdraw consent to the collection, use, or disclosure of your information (subject to legal restrictions)

If you have concerns about our privacy practices, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

10. International Users

CT ALGO Inc. is based in Canada. If you access our Services from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada. By using our Services, you consent to such transfer and processing.

For users in the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws:

• We process your data based on your consent, contractual necessity, or legitimate interests
• You may have additional rights under local law, including the right to lodge a complaint with your local data protection authority
• Canada has been recognized by the European Commission as providing adequate data protection

11. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or applications (including Discord, payment processors, and brokerages). This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access.

We are not responsible for the privacy practices, content, or security of third-party services.

12. Children's Privacy

Our Services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you by email or through a notice on our platform (for material changes)

Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

CT ALGO Inc.
Privacy Inquiries
Email: help@ctalgo.com
Website: Contact Us

We will respond to your inquiry within 30 days.